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No matter what the day or the time the Los Alamos Police Department provides a single-source call center and public safety dispatch center for the community of Los Alamos through the Consolidated Dispatch Center (CDC). The CDC provides 24 hours a day, 365 days a year connection between the community, the Los Alamos Police Department and the Los Alamos Fire Department. In addition, it provides service for the Bandelier National Monument Park Rangers and after-hour service to other Los Alamos County Departments, such as the Utilities, Facilities and Parks Divisions


Trained to Save

The CDC employs 16 full time Public Safety Telecommunicators. All personnel are nationally certified as emergency medical dispatchers and emergency fire dispatchers, and are state certified under the New Mexico Department of Public Safety Law Enforcement Academy. Dispatchers are trained and licensed through the NM EMS Bureau to provide life-saving instructions prior to the responders arriving on scene, such as but not limited to instructions for CPR, choking, childbirth, evacuation, administration of EPI pens and Narcan, and application of tourniquets. Early notification to 911, and the use of high quality CPR instructions can dramatically increase survival rates. This is only one example of how the CDC impacts lives!


The staff at the CDC train extensively. In fact, to maintain all the licenses and certifications required, each Dispatcher must complete a minimum total of 96 hours of continuing education every two years in law enforcement, emergency medical services and fire services. We don’t stop there though—the CDC trains and prepares constantly!

We have trained Hostage negotiators, trained with the International Academies of Emergency Dispatch, the National Emergency Number Association, the Association of Public Safety Officials, the Kyle Plush Answer the Call Foundation, and more.


Trained to Save

The New Mexico Emergency Communications Professional Standards Council awarded accreditation to the Los Alamos County Consolidated Dispatch Center (CDC) on July 20, 2022. 


The New Mexico Emergency Communications Professional Standard Council’s mission is to enhance the professionalism, uniformity, and consistency in the operation of 911 emergency communication centers in New Mexico.  In 2014, NMECPSC developed a voluntary accreditation program based on recommendations of organization policies and procedures of emergency communications across the nation.  To date, four counties have attained accreditation status.

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